About Twin Lakes Community

Twin Lakes Community is a nationally recognized, nonprofit Continuing Care Retirement Community (CCRC) located in Elon, North Carolina. Established in 1983 by Lutheran Retirement Ministries of Alamance County, Twin Lakes was created to empower older adults to live purposeful, independent lives while ensuring access to a full continuum of care should needs change over time.

Today, Twin Lakes is one of the largest and most respected CCRCs in the southeastern United States, serving more than 750 residents across Independent Living, Assisted Living, Memory Care, and Skilled Nursing Care settings. The community is CARF-CCAC accredited — a distinction awarded to only a small percentage of aging services providers nationally — and its skilled nursing services repeatedly earn a five-star rating from the Centers for Medicare & Medicaid Services, reflecting exceptional quality and resident satisfaction.

Twin Lakes is grounded in a mission of enriching the lives of older adults by supporting their intellectual, physical, emotional, and spiritual well-being. Residents enjoy a vibrant lifestyle with extensive amenities — including fitness and wellness programs, social and recreational activities, cultural and educational opportunities, community clubs, walking trails, restaurants, and aquatics — all designed to foster meaningful engagement and social connection.

The community is also known for its financial strength and stability, maintaining strong financial ratings, including a Fitch rating of BBB, and disciplined stewardship of resources — critical attributes for long-term life plan communities where residents make a significant entrance fee investment and depend on ongoing care availability.

Situated equidistant between North Carolina’s major metropolitan regions — the Triangle and the Piedmont Triad — Twin Lakes benefits from proximity to leading academic and healthcare institutions while offering a peaceful, scenic campus environment tailored to active retirement living.

Position Summary

The Chief Financial Officer (CFO) serves as a key member of the executive leadership team and the principal steward of Twin Lakes Community’s financial strength and long-term sustainability. Reporting directly to the President & CEO, the CFO provides strategic financial leadership in support of the organization’s mission, growth, and operational excellence.

As the senior financial executive of a nationally recognized Continuing Care Retirement Community/Life Plan Community with investment-grade bond rating and a complex regulatory environment, the CFO ensures the integrity, transparency, and strategic alignment of all financial operations. This role provides executive oversight of financial planning and analysis, capital strategy, debt management, regulatory compliance, enterprise risk management, and business operations—ensuring that the organization remains financially strong while continuing to serve residents with top quality.

The CFO works in close partnership with the CEO, Senior Management Team, and Board of Directors—particularly the Finance and Audit Committees—to guide long-term planning, inform strategic decisions, and translate financial data into meaningful insight. Beyond technical expertise, this role requires exceptional communication skills and executive presence, as the CFO is a visible leader within the Twin Lakes community, engaging residents, board members, and team members in clear, transparent financial dialogue.

This is an opportunity for a mission-driven financial leader to step into a well-established, financially sound organization and build upon a strong foundation—bringing thoughtful leadership, disciplined oversight, and strategic vision to support Twin Lakes Community’s next chapter of success and service.

Position Duties and Responsibilities

Financial Strategy & Stewardship

• Lead the overall financial strategy to ensure long-term sustainability and strength.
• Work with department heads to develop the annual operating budget.
• Oversee the development of a rolling five-year financial forecast, including capital planning.
• Provide financial insight into expansion planning, construction financing, and capital investments.
• Present annual operating budget for Board approval, and manage operations within budgetary goals and constraints.
• Serve as focal point for financial information release and interpretation.

Accounting, Reporting & Compliance

• Oversee all accounting functions and financial record management in accordance with GAAP.
• Ensure timely and accurate preparation of financial statements, including Statement of Operations, Balance Sheet, Cash Flow, Endowment reporting, and KPI dashboards.
• Oversee production and filing of all regulatory and compliance reports, including:
• Form 990
• Medicare and Medicaid Cost Reports
• Bond financing disclosures
• Rating agency reporting
• Payroll, tax, retirement, and employee benefits filings.
• Manage relationships with external auditors and provide all required documentation for the annual audit.
• Ensure compliance with the North Carolina Department of Insurance and other regulatory agencies.

Bond Financing & Investment Oversight

• Oversee publicly traded bond obligations and related disclosures.
• Partner with the Finance Committee on investment oversight and risk management.
• Provide financial leadership related to bond refinancing, capital structure planning, and investment performance.

Insurance & Risk Management

• Oversee property, liability, workers compensation, health, disability, and other insurance programs.
• Lead oversight of self-insurance programs and captive insurance arrangements.
• Develop and maintain robust internal control systems to safeguard organizational assets.

Operational & Business Office Leadership

• Supervise and develop the accounting and business office team, including the Controller, payroll, billing, accounts payable, and related staff.
• Support rollout and optimization of financial systems, including PointClickCare and UKG payroll implementation.
• Strengthen structure and process discipline where appropriate while maintaining organizational culture.

Executive & Board Partnership

• Present financial reports at Board meetings and Finance/Audit Committee meetings.
• Serve as a key advisor to the CEO, collaborating on admissions financial reviews and actuarial modeling decisions.
• Facilitate resident financial communications, including:
• Quarterly reporting discussions
• Budget presentations
• Participation in town halls and Resident Advisory Committee meetings

Culture & Leadership

• Model servant leadership aligned with Twin Lakes’ mission and values.
• Communicate effectively across multiple audiences, translating complex financial matters into accessible language.
• Serve as a representative and facilitator of relationships with community and business partners.
• Support transparency, teamwork, accountability, and ethical decision-making.

Candidate Qualifications

• Certified Public Accountant (CPA) license required.
• Bachelor’s degree in Accounting, Finance, or related field; advanced degree preferred.
• Minimum of five years of senior financial leadership experience and at least seven years of Accounting/Auditing experience.
• Demonstrated knowledge of GAAP and nonprofit accounting.
• Strong regulatory compliance experience.
• Proven supervisory and team leadership experience.
• High career stability with demonstrated long-term tenure.

Preferred

• Significant experience in healthcare, skilled nursing, or CCRC environment strongly preferred.
• Experience with bond financing and investment-grade debt highly desirable.
• Experience working with publicly traded bond disclosures.
• Experience with captive insurance arrangements or self-insured risk structures.
• Experience working closely with engaged Boards and Finance Committees.
• Comfort presenting to residents and non-financial stakeholders.

Key Competencies

• Exceptional communication skills—able to translate financial data for diverse audiences.
• Strategic thinker with strong analytical and critical thinking skills.
• Ethical, disciplined, and accountable leader.
• Collaborative executive partner to CEO and senior leadership.
• Commitment to mission-driven, resident-centered service.
• Ability to navigate complex regulatory environments.
• Operationally detail-oriented with long-term strategic perspective.

Compensation

Twin Lakes Community offers a competitive and comprehensive compensation package reflective of the scope and strategic importance of the Chief Financial Officer role. Twin Lakes Community offers a competitive salary commensurate with experience, qualifications, and demonstrated expertise.

In addition to base compensation, Twin Lakes provides an excellent benefits package, including health, dental, and vision insurance and retirement plan participation.

Relocation assistance is available for candidates who are moving from outside the local market, underscoring the organization’s commitment to securing exceptional leadership for this critical executive role.

POLICY ON PLACEMENT AND RECRUITING

Twin Lakes Community has engaged The Batten Group, a national executive search firm specializing in nonprofit and mission-driven leadership recruitment, to conduct this search. Twin Lakes Community is an equal opportunity employer and seeks candidates committed to excellence, integrity, and service in a resident-centered environment.